Kitopi is the world’s leading managed cloud kitchen platform - we partner with restaurants and food concepts to help them expand beyond borders in 14 days. Founded in 2018, our mission is to satisfy the world’s appetite and we currently work with over 150 brands to make this mission a reality.
Kitopi (pronounced: Kee-Toh-Pee) stands for Kitchen Utopia. We serve as enablers to our brand partners in the food market by providing services centered around (but not limited to) sourcing, preparing, producing, and packaging - working closely with our delivery partners to help deliver exceptional food, on our customer’s terms. We are able to achieve this with our in-built, pioneering cloud kitchen technology - a first of its kind innovation, which we hope will help revolutionize and enhance the food tech industry globally.
Our services have also expanded beyond the kitchen to include groceries - Shop Kitopi, subscription-based meal plans, and a first of its kind on-demand food court concept Mix ‘N’ Match. Kitopi currently operates more than 50 kitchens across the UAE, KSA, and Kuwait, thanks to more than 1000 amazing Kitopians.
And we can’t wait for you to join us.
Driving our future Kuwait by holding key operational responsibility and reporting to the Country Manager. Director - Operations will lead the operational strategy for our kitchens, drive operations with a team built up of specialists and elite players, and execute plans across the entire group operation. This will include further brand expansion and new kitchen establishment throughout
What You'll Do
- Build, drive and execute the operational strategy set out by the Country Manager
- Work in association with the leadership team, driving the market strategy and developing and executing initiatives to achieve them.
- Motivate and leverage existing staff to continually drive results.
- Implementation our vision and solutions this includes being hands on within each and every function of the business from Operations, Finance, Sales, Marketing and HR.
- Build and lead a talented operations team in Kuwait.
What Are We Looking For?
- The ideal professional will hold a proven record of successfully driving operations and implementing key systems that are linked to the top and bottom-line results of Kitopi. You will have acquired experience uncovering and designing solutions across fast moving growing organizations.
- Being passionate for what you do means you will thrive in a fast-paced environment, be able to navigate complex systems and deliver key solutions to existing and future obstacles. Detail orientated with a high level of integrity given your level of responsibility.
- 10+ years of direct, hands-on management of all 360’ functions that may include (but not limited to); operations, sales, analytics, marketing and project management.
- Proven exposure and experience leading teams across multiple territories.
- Excellent judgement and critical thinking skills with the ability to utilise data to establish trigger point priorities and develop a tactic to deploy them.
- Energetic and motivational leadership styles focused by personal influence.
- Experience working directly with internal and external stakeholders and managing expectations against rapid growth deadlines.
So, what does it really mean to work at Kitopi?
We are constantly striving to make Kitopi the best place to work, in the world. We want to empower you to be the best version of yourself every single day - we wouldn’t have it any other way. Our Kitopi values act as our guiding principles to help ensure that everyone feels safe, included and that they belong.
While we currently operate in 3 countries, we are over 69 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance policy against racism, bigotry, and hate.
Along with offices in all the markets we operate in, we also believe in a work from anywhere policy - you get to choose the environment you operate in because we believe that will help you deliver work you’re proud of.
Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.