Head of Customer Growth - Kuwait
Zyda, Kuwait

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Jul 20, 2022
Last Date
Aug 20, 2022
Location(s)

Job Description

Zyda is a mission-driven SaaS startup that keeps it real (no vanity metrics) and celebrates impact when it's delivered.

We recently celebrated the milestone of $100M in direct, commission-free orders for our restaurant partners. This week, we'll be crossing the next milestone of $200M.

For our next chapter of growth, we're looking for Growth leaders with shared empathy for local businesses.

What will you be doing?
As Head of Customer Growth, you will be responsible for growing our team in our Kuwait office, driving our focus on acquiring customers of different complexity and sophistication. This includes everything from developing our enablement plans to lead deal execution strategy and prioritize internal onboarding operations process and growth priorities. We are looking for an innovative, inspirational, and agile growth leader who is a strong culture builder.

You will be doing:

  • Lead efforts to grow Zyda’s market share and presence amongst food and restaurant brands and groups in the market.
  • Providing excellent management to your team and hiring and developing new talent as the market expands.
  • Developing and implementing playbooks adding best practices to maximize pipeline creation, conversion rates, forecasting accuracy, customer onboarding roadmaps, and cross-functional collaboration.
  • Serving as leadership sponsor to clients and helping drive key executive relationships.
  • Establishing operational excellence as it pertains to deal and growth forecasting and CRM hygiene.
  • Testing different go-to-market approaches to winning up-market customers in a repeatable and consistent manner.
  • Creating and fostering a world-class developmental growth culture.

Requirements

  • 6+ years experience leading quota-carrying teams in SaaS environment including experience managing more sophisticated deal cycles and managing experienced sellers.
  • Ability to thrive within a high-growth, agile, and fast-paced Saas growth environment.
  • Strong sales acumen, experience within a variety of sales and coaching methodologies, and a growth mindset.
  • Team player with a strong sense of ownership and get things done attitude.
  • Successful track record of designing, implementing and validating processes and policies.
  • The ability to handle multiple projects and competing priorities (ability to make trade-offs effectively) and adapt rapidly to a fluid, high-growth environment.
  • For local applicant only (Kuwait)

Benefits

We’re committed to making sure our employees are a well-treated with amazing benefits. If there’s something important to you that’s not on this list, Let us know!

  • Competitive salary in a fast-growing start-up
  • Regular compensation reviews - we reward great work!
  • Flexible holidays so you can take time off when you need it
  • Join a world-class customer growth team at a rapidly scaling startup
  • Become an expert at listening to customers, and inspiring on a solution, product, and vision
  • Network with customers who lead high-profile food businesses and restaurants
  • Grow into field acquisition, sales, onboarding, account management, or customer success management

Job Specification

Job Rewards and Benefits

Zyda

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