Business Analyst - IT
Agility, Kuwait
Job Description
Grow your career with us! Join our team of IT experts. We are in search of an experienced Business Analyst who is an enthusiastic team player, determined to deliver customer satisfaction, and in endless pursuit of learning.
PWC Technology for Computers (PWCT) is a company wholly owned by Agility. PWCT provides e-Government solutions designed to facilitate trade, and improve customs and tax revenues. We offer governments a platform for multi-agency collaboration that facilitates paperless cross-border trade, offers speedier customs processing, and emphasizes transparency and visibility.
We have executed various types of IT modernization implementation and integration projects for customs administrations in countries such as Kuwait, Malaysia, Egypt, Pakistan, and Ghana. We are one of Agility’s enterprise solutions developers that consistently deliver highly successful IT projects.
The Role in Brief:
The Business Analyst is responsible for collaborating with the business unit to understand and analyze business requirements, and with the technical team to develop proposed solutions for a web-based product designed for the Kuwait General Administration of Customs (KGAC) modernization which has about 500 processes and over 50 modules.
Your Responsibilities:
- Handle high demands from the customer as a front facing representative with utmost competence during the various phases and until the delivery of the project in all aspects related to functional deliverables
- Document workflows and results of business analysis and obtain sign-off from stakeholders on the specifications
- Collaborate between the customer and the software development team to develop and propose solutions that meet the customer’s business requirements throughout the development lifecycle
- Work amicably with senior QC team members who also function as business analysts for the product
- Maintain best practices
- Collect, understand, and transmit the business requirements for projects, and translating these into functional specifications and test plans; this includes specifications related to applications, integrations, data migration and reports
- Improve systems by studying current practices and designing modifications
- Be very flexible in timings and travel as required
Requirements
Your Qualifications:
- Bachelor’s Degree in Computer Application/Engineering/Technology
- Master’s Degree in Computer Application/Computer Science or equivalent, with an average above 70%
- Business Analyst Certification is a plus and will be given preference
- Minimum 2 years’ experience in Customs, Supply Chain Management, Logistics and Transportation Management / Freight Forwarding / Warehousing Domain Knowledge, a must
- Customs domain experience is an advantage
- Experience using best practices according to BABOK Standards is a plus
- Proven experience in writing documents using UML, Use Case, User Stories,Activity Diagram, EPIC etc., a must
- Proven experience in translating business requirements into functional specifications
Your Proficiencies
- Strong analytical and management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
- Ability to transfer business knowledge to technical teams which will also involve proper analysis, documentation and presentation
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts
- Good command over English and Arabic language