• Handling incoming calls
• Providing information to customers regarding the company’s background verification services
• Guiding customers through the process of background checks
• Answering any customer questions or concerns
Requirements
• Strong communication and customer service skills
• Ability to handle multiple tasks and prioritize effectively
• Good computer skills and proficiency in using databases and CRM software
• Fluency in spoken and written English and Arabic
• Good organization and time management skills
Eligibility criteria
• A high school diploma or equivalent qualification
• Experience in customer service/sales referred
• Strong communication and interpersonal skills
• Problem-solving
• Ability to work in a fast-paced environment