Professional Experience
- Space Warehouse General and Trading Company – Kuwait
Quality Control and Assurance Supervisor
Responsibilities:
- Oversee and ensure all company food safety and quality procedures are documented and followed as per the established standards.
- Keeping accurate documentation and performing reporting structure for quality inbound and outbound products, insurance, quarantine and expired write offs. Reporting deviations promptly and recommends corrective actions.
- Troubleshoot issues, monitor compliance for ISO 22000 :2005 (receiving, storage and dispatch, returns) and initiating (GMP) Good Manufacturing Practices and (GHP) Good Hygiene Practices.
- Communicate and work closely with all the departments to achieve quality standards, identify food safety and process improvements and communicate recommendations.
- Lead all cross functional teams required for the resolution of any escalated quality or food safety issues.
- Training the warehouse team on regular basis for maintaining high quality standards as per ISO 22000:2005 for food and safety in storage rooms and for picking.
- Investigates customer complaints and conducts case audits along with the Warehouse Manager.
- Conducts regular cold storage inspections to assess produce quality and handling of products at warehousing level.
- Devising, improving on the job training towards the ware house staff for quality and personal hygiene.
- Ensure all incoming fresh/frozen produce are in accordance with established requirements for quality standards to avoid damages and minimize loss of fresh produce.