To secure permanent growth position in field of retail operation management, that afford opportunity to effectively utilize my education & talent technical experience in manner that benefits your company & improve my income.
A-Showroom Manager
Oct '91 – Nov 2018 (27 Years, 1 Month)
(ATC) is one of the leaders in electronics, electrical and home appliances in Kuwait since 1963, with a paid up capital of KD 1 Million (approximately US$ 3.5 Million) ATC head office is located in Kuwait down town, ATC is the exclusive agent for many international brands, such as: Samsung, Ariston & TDK. ATC has 9 retail showrooms with an experienced team, located all over the state of Kuwait I report to retail manager & managing a showroom with 15 sales staff & helpers. Duties & responsibilities: Control stock and cash, display of products & pricing, prepare marketing plan, improve staff skills, offers implementation, manage credit & collection operations, manage all showroom operations. Showroom sales increased 50% on 2013 compared with 2010.
B-Retail Credit & Collection Manager
Dec 2018 – present (1 year, 1 Month)
Providing performance reports to higher management (target-activities, results, and budget);
Ensuring compliance with Company vision and strategy;
Meet and exceed management targets;
Developing policies and procedures of operation;
Providing solutions to collection problems;
Selecting, developing and leading retail collectors;
Providing action plans and monitor implementation to the staff;
Allocate the debtor's files to collectors according to their experience and capabilities;
Developing and updating the policy of skip and under tracing;
Apply the necessary control measures to ensure external agencies compliance with company's policy;
Evolving strategies to increase recovery;
Prepare monthly target plan;
Responsible for the allocation of debtors files to the collectors according to their experience and capabilities;
Ensure that every employee has understood and is fully trained on his job responsibilities;
Implementing key performance indicator to use it as a tool to monitor the productivity;
Training, motivating, and leading collection the team;
Ensure that proper follow up has been done on all the cases as per the collection process;
Evaluating staff performance on regular basis and preparing appraisal form;
Ensure implementing all measures of protecting the information security of the operation;
Ensure that operation budget is prepared, reviewed and approved;
Ensure that the filling system is well organized and all the files are well arranged.
PROJECT MANAGER
Dec '80 - Aug '90 (9 Years, 8 Months)
PROJECT MANAGER EMPLOYED IN CAPACITY OF SUPERVISOR ENGINEER IN THE FOLLOWING PROJECTS: -ALI SABAH ALSALEM HEALTHY CENTER. -SULAIBIYA COWS FEEDING UNITS. -MOSQUES IN FAHAHEEL, ABU HALAIFA, WAFRA & AL-KHIRAN. -FAHAHEEL PORT. -SCHOOLS IN JABRIYA, RIQA, MANGAF. -KHAZMA CLUB RUNNING STADIUM TRACK. -WAFRA COLLECTING AGRICULTURAL CENTER. THE LEVEL OF WORKS WAS VERY GOOD. REASON FOR LEAVING: IRAQ INVADED KUWAIT AUG-1990